On 2nd September 2020, HCHA launches a new Complaints Policy and Procedure. You can find the Complaints Procedure on our website under the Policies for Tenants section, or read the full Complaints Policy and Procedure here You can comment or complain to us however you wish. You can: Email us at info@HCHA.org.uk; Talk to one of our staff…
DetailsHCHA Chief Executive, Christopher Holley and our Board wish to say a huge thank you to the many individuals, volunteers and organisations who have worked tirelessly and selflessly to support our elderly and vulnerable tenants in these challenging and unprecedented times of the Covid-19 pandemic. We wanted to especially recognise the outstanding support our tenants…
DetailsDuring times when many people living in flats do not have access to garden space, some of our Stanmore tenants get to sit in a garden, enjoy a walk in a wildflower meadow or woodland. Or if isolating, can look out on this lovely sight.
We are asking everyone who comes to our properties, the people who live there and our staff to maintain 2m distance from everyone who is not part of their household. You can ask our staff how this will work if you have an emergency repair, or ask us general questions about the guidance that Government…
DetailsOn behalf of the HCHA Board of Management and our CEO Christopher Holley, we wish to say a huge thank you to the many people in the community who have helped our vulnerable tenants. We greatly appreciate the work of so many individuals, volunteers and organisations who have worked tirelessly and selflessly to support our…
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